Get the Most from Your Collection
Master every feature of PopYourBox.com with our comprehensive guides, troubleshooting tips, and step-by-step tutorials. From your first figure to building a collector empire.
Getting Started with PopYourBox.com
Follow these simple steps to transform your Pop Mart collecting experience. From account creation to building your digital empire.
- Use email/password or Google/Apple social login
- Choose a memorable username for your public profile
- Complete the simple 3-step onboarding wizard
- Set up your collector preferences and goals
- Search our master database of Pop Mart figures
- Add acquisition details (date, location, price)
- Set condition and add personal notes
- Mark duplicates and manage your wishlist
- Paste URLs from YouTube, TikTok, or Instagram
- Automatic thumbnail and metadata extraction
- Tag videos with figures from your collection
- Enable community comments and engagement
- Follow restock notifications for wishlist items
- Read expert guides on authenticity and rarity
- Connect with fellow collectors worldwide
- Track market values and investment potential
Feature Guides
Master every aspect of PopYourBox.com with our detailed feature guides and best practices.
Collection Management
Master your digital inventory system
Learn how to catalog your Labubu, Mokoko, and Zimomo figures with all the essential details.
Prevent overspending by tracking duplicates and organizing your hunting goals.
Use our eBay/StockX integration to track the investment potential of your collection.
Filter and sort your collection by series, rarity levels, and acquisition dates.
Video & Content
Showcase your unboxing journey
Connect your YouTube, TikTok, and Instagram unboxing content in one branded hub.
Link specific figures from your collection to create searchable video content.
Use your custom profile URL to grow your audience and establish your collecting reputation.
Enable comments, shares, and build connections with fellow collectors.
Community & Insights
Connect and learn from fellow collectors
Never miss limited drops with our intelligent alert system for wishlist items.
Learn expert tips for identifying authentic Pop Mart figures vs counterfeits.
Master the science behind blind box odds and secret figure probabilities.
Build meaningful connections while respecting our community standards.
Frequently Asked Questions
Find quick answers to the most common questions about PopYourBox.com features and functionality.
What's the difference between Pop Fan (Free) and Pop Pro?
Pop Fan allows up to 50 figures and 5 videos, perfect for getting started. Pop Pro ($5.99/month) offers unlimited storage, real-time market tracking, priority notifications, and advanced analytics.
Can I cancel my Pop Pro subscription anytime?
Yes! You can cancel anytime with immediate effect. Your data remains safe, but Pro features like unlimited storage and market tracking become unavailable until you resubscribe.
How do I change my username or profile URL?
Go to Settings > Profile to update your username. Pop Pro users can set custom profile URLs like popyourbox.com/yourname.
How accurate are the market value estimates?
Our pricing data comes from eBay and StockX APIs, refreshed weekly. Values are estimates based on recent sales and may not reflect real-time market conditions. Always do your own research before making investment decisions.
Can I export my collection data?
Pop Pro users can export their complete collection data in CSV format. This includes all figure details, purchase information, and estimated values for backup or external use.
What if a figure isn't in your database?
Contact our team at support@popyourbox.com with figure details and photos. We regularly update our master database with new releases and community suggestions.
Which video platforms are supported?
We support embedding from YouTube, TikTok, and Instagram. Simply paste the video URL and we'll automatically extract thumbnails and metadata.
Can I make my profile private?
Yes! In Settings > Privacy, you can control profile visibility, video sharing permissions, and collection display options.
How do I tag figures in my videos?
When adding or editing a video, use the tagging interface to select figures directly from your collection. This creates searchable connections between your content and inventory.
How do restock notifications work?
We monitor major retailers and alert you when wishlist items become available. Pop Pro users get priority SMS notifications, while Pop Fan users receive email alerts.
Can I customize which notifications I receive?
Absolutely! Go to Settings > Notifications to control restock alerts, community updates, and marketing communications. You can choose email, SMS (Pro), or push notifications.
Why didn't I receive a restock alert?
Check that the figure is in your wishlist and notifications are enabled. Some limited releases sell out extremely quickly, and retailer integrations may have delays.
Troubleshooting
Quick solutions for common issues you might encounter while using PopYourBox.com.
- Ensure the video URL is public and shareable
- Try copying the URL directly from the platform's share button
- Check that the platform is supported (YouTube, TikTok, Instagram)
- Contact support if the issue persists with a working URL
- Market data requires Pop Pro subscription
- Some rare figures may not have recent sale data
- Values are refreshed weekly - check back later
- Report missing data to support@popyourbox.com
- Check your notification settings in Settings > Notifications
- Verify your email address is confirmed
- SMS notifications require Pop Pro subscription
- Check spam folder for email notifications
- Refresh the page and check your internet connection
- Try logging out and back in to refresh your session
- Clear browser cache and cookies for PopYourBox.com
- Contact support if data appears to be lost
Email Support
Get detailed help at support@popyourbox.com
Usually responds within 24 hours
Community Forum
Connect with fellow collectors and share tips
Active community support
Knowledge Base
Comprehensive guides and tutorials
Updated regularly with new content
For account-specific issues, please include your username and a description of the problem.