Your Privacy is Our Priority
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices in clear, simple terms.
What We Collect
Collection data, account info, and usage analytics
How We Protect It
Encryption, secure storage, and limited access
Your Control
Access, correct, export, or delete your data anytime
Information We Collect
We collect information you provide directly, data about your PopYourBox usage, and some information automatically through your device.
- Username and email address
- Profile information and preferences
- Subscription tier and payment details
- Authentication data via Clerk
- Figure inventory (name, series, rarity, acquisition details)
- Purchase information (date, location, price)
- Wishlist and duplicate tracking
- Collection notes and personal annotations
- Unboxing video URLs and metadata
- Video titles, descriptions, and tags
- Comments and community interactions
- Public profile information
- Page views, clicks, and navigation patterns
- Feature usage and preferences
- Search queries and filter selections
- Device and browser information
How We Use Your Information
We use your information to provide and improve our services, communicate with you, and ensure the security of our platform.
- Maintain your collection inventory and wishlist
- Display market value estimates and insights
- Enable video sharing and community features
- Process subscription payments via Stripe
- Personalize content recommendations
- Analyze usage patterns to improve our platform
- Develop new features based on user needs
- Optimize performance and user interface
- Send restock notifications for wishlist items
- Provide account updates and security alerts
- Share platform updates and new features
- Deliver SMS alerts for Pro subscribers
- Prevent fraudulent activities and spam
- Maintain platform security and integrity
- Comply with legal obligations
- Resolve disputes and provide customer support
Clerk
User authentication and account management
Data shared: Email, username, authentication tokens
Convex
Database and real-time data synchronization
Data shared: All user data and collection information
Stripe
Payment processing for Pro subscriptions
Data shared: Payment information, billing details
eBay/StockX APIs
Market value tracking and price estimates
Data shared: Figure search queries (anonymized)
Your Rights and Controls
You have full control over your personal information. Here are the rights available to you under applicable privacy laws.
Request a copy of all personal data we hold about you
Update or correct any inaccurate personal information
Request deletion of your account and associated data
Download your collection data in a portable format
Opt out of marketing emails and notifications
Restrict how we use your personal information
Technical Safeguards
- • End-to-end encryption in transit and at rest
- • Secure authentication via Clerk
- • Regular security audits and monitoring
- • Access controls and permission management
Organizational Measures
- • Limited employee access on need-to-know basis
- • Regular privacy and security training
- • Incident response procedures
- • Compliance with applicable privacy laws
Contact Our Privacy Team
Email us at privacy@popyourbox.com for any privacy-related questions or requests
Stay Updated
We'll notify you of any material changes to this privacy policy via email and platform notifications
This privacy policy was last updated on January 15, 2025 and is effective immediately.